When my parked car was hit, Novo Incident Management took care of everything, arranging both a courtesy car and the pick-up and repair of my car on the same day. They provided me with consistent updates and remained honest, efficient and professional. In fact, efficient is an understatement.

I chose to insure through Novo due to glowing recommendations from others. They take a simple, no-fuss approach to insurance and I’m always pleasantly surprised at how easy it is when I contact them – one email or phone call later and the situation is resolved.

They provide the best service I’ve ever experienced within the insurance and service industry. I have insured all four of our family cars under Novo even though only one is a Tesla, I have that much faith in the service they provide.