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WHY NOVO?

Novo looks to offer insurance that simply fits your way of life, specialising in luxury, sports, prestige and electrical vehicles, home and commercial insurance.

Novo Incident Management assists in managing incidents smoothly from start to finish minimising the inconvenience of the claims process from start to finish.

We understand that every client is different, so adopt a unique approach to recognise your requirements.

We’ll endeavour to form genuine professional friendships as we identify policy necessities and areas not relevant to you, whilst considering your own thoughts, in order to choose solutions that you can depend on.

What makes Novo a great place to work?
The people, the can-do entrepreneurial spirit

Who would be your ideal dinner guest (alive or dead); and why?
Robert De Niro – it would be fascinating to speak with the man behind so many iconic film characters

All-time favourite movie?
Goodfellas

Your three desert island discs?
Massive Attack – Unfinished Sympathy / Flamingos – I Only Have Eyes For You / Goldie – Inner City Life

Who would play you in a movie of your life?
Jared Leto

Given the choice, where would you retire to?
Italy, the Tuscan Hills

Your favourite biscuit?
Chocolate Chip Cookie

Night Out or Night In?
Night Out

You have a time machine, where are you going to?
The Back Room of Cream (Liverpool Super-Club), the early to mid-nineties

The person (or persons) that has had the biggest influence on your life?
My mum

You’ve won the lottery, what are your first two purchases?
A 1962 Mercedes SL Pagoda & a Ferrari 288 GTO

James Allenby

Director

What makes Novo a great place to work?
Simple – The people!

Who would be your ideal dinner guest (alive or dead); and why?
Tommy Cooper – Silly, witty and dazzling humour. Funniest human being to ever walk the planet!!!

All-time favourite movie?
The Departed

Your three desert island discs?
Masterplan – Oasis, Ho Hey – The Lumineers (my wedding 1st dance song!), When We Were Young – The Killers

Who would play you in a movie of your life?
Gerard Butler

Given the choice, where would you retire to?
Vilamoura, Portugal – Sunshine, tranquillity and GOLF!

Your favourite biscuit?
Mint Viscount

Night Out or Night In?
Night In

You have a time machine, where are you going to?
Back to Goodison Park on 5th May, 1928 to witness Dixie Dean score a hat-trick against Arsenal and make it 60 league goals in one season. An English goal-scoring record which we can confidently state will never be broken!

The person (or persons) that has had the biggest influence on your life?
My 1st child, Emily.

You’ve won the lottery, what are your first two purchases?
A Rolex Cosmograph Daytona and a classic 1960 Mercedes-Benz 300 SL Roadster

Joseph McNicholas

Head of Operations

What makes Novo a great place to work?
The vibrant, can-do approach whilst always putting our customers first. There’s no such thing as a bad idea at Novo, we strive to do things differently and if an idea has legs, we back it

Who would be your ideal dinner guest (alive or dead); and why?
Pablo Escobar – I’d ask him if all the stories are true and what he planned to do if he ever became President of Columbia

All-time favourite movie?
Gladiator

Your three desert island discs?
What’s Going On – Marvin Gaye / Wish You Were Here – Pink Floyd / Let The Music Use You – Frankie Knuckles (ask me next week and I’ll have changed my mind on all of these!)

Who would play you in a movie of your life?
Bruce Willis

Given the choice, where would you retire to?
Byron Bay – Australia

Your favourite biscuit?
Viennese Whirls

Night Out or Night In?
Night Out

You have a time machine, where are you going to?
Dallas 22nd November 1963, the grassy knoll. Who killed JFK?

The person (or persons) that has had the biggest influence on your life?
My mum & dad

You’ve won the lottery, what are your first two purchases?
A holiday to Tahiti to get away from it all and a loft apartment in New York

Robbie Spear

Head Of Business Development

What makes Novo a great place to work?
Novo embraces a dynamic working environment that promotes creativity and individuality. You are given the opportunity to utilise your strengths and enhance your personal development whilst building your career. The clientele is diverse and the day-to-day always brings new challenges!

Who would be your ideal dinner guest (alive or dead); and why?
Tupac Shakur. I would love to hear his thoughts on modern music; the current political climate; and if he had the opportunity to go back in time, would still sign to Death Row Records?

All-time favourite movie?
Stand By Me

Your three desert island discs?
Sittin’ On The Dock of the Bay – Otis Redding / Fight the Power – Public Enemy / Got My Mind Set On You – George Harrison

Who would play you in a movie of your life?
Noel Clarke

Given the choice, where would you retire to?
Barcelona

Your favourite biscuit?
Chocolate Chip Cookies (if we expand to chocolate bars, I’m saying Kit Kat Chunky Peanut Butter)

Night Out or Night In?
Night In

You have a time machine, where are you going to?
30th October 1974 – “Rumble in the Jungle” – Muhammad Ali knocks out George Foreman in the 8th Round to regain the World Heavyweight Title after being exiled from the sport and stripped of his titles several years earlier for standing by his values and beliefs.

The person (or persons) that has had the biggest influence on your life?
My Grandad Tony and my Fiancee Jess

You’ve won the lottery, what are your first two purchases?
A bar in New Orleans and a flat in Amsterdam

Theo Lewis

Claims Manager

What makes Novo a great place to work?
Working with colleagues with so much knowledge and experience and being able to learn from them. It’s also a fun and energetic environment to work in

Who would be your ideal dinner guest (alive or dead); and why?
J.K Rowling so I can talk about Harry Potter all night

All-time favourite movie?
Dirty Dancing

Your three desert island discs?
Just Friends – Amy Winehouse, Heartbreaker – Mariah Carey, You Rock My World – Michael Jackson

Who would play you in a movie of your life?
Natalie Portman

Given the choice, where would you retire to?
Italy

Your favourite biscuit?
Jaffa cakes if that can be classed as a biscuit if not bourbon creams

Night Out or Night In?
Definitely a night in these days

You have a time machine, where are you going to?
Tomorrowland Festival 2013

The person (or persons) that has had the biggest influence on your life?
My mum and dad

You’ve won the lottery, what are your first two purchases?
I would buy a dog rescue shelter and pay for Craig David to sing at my wedding

Rachel Hansen

Specialist Insurance Advisor

What makes Novo a great place to work?

I enjoy working with the team in a fast paced environment

Who would be your ideal dinner guest (alive or dead); and why?

James Cordon

All-time favourite movie?

Mean Girls

Your three desert island discs?

Kendrick  Lamar – backseat freestyle, Eurythmics – sweet dreams, Two door cinema club – under cover martyn

Who would play you in a movie of your life?

Rebel Wilson

Given the choice, where would you retire to?

Australia – somewhere along the east coast

Your favourite biscuit?

Kitkat Chunky

Night Out or Night In?

Night in

You have a time machine, where are you going to?

3 years ago to Whitsunday beach in Australia

The person (or persons) that has had the biggest influence on your life?

My son George

You’ve won the lottery, what are your first two purchases?

A massive field to create my own festival

 

Aimee Billington

Claims Manager

What makes Novo a great place to work?

The work ethic – everyone works really well together as a team

Who would be your ideal dinner guest (alive or dead); and why?

Denzel Washington

All-time favourite movie?

Home Alone – Can’t beat a Christmas film!

Your three desert island discs?

Live Lounge, James Arthur, Clean Bandit

Who would play you in a movie of your life?

Jennifer Lawrence

Given the choice, where would you retire to?

Italy or the Daintree Rainforest

Your favourite biscuit?

Gold Bar

Night Out or Night In?

Night in! Movies, log fire & a bag of Haribo

You have a time machine, where are you going to?

Byron Bay circa 2016

The person (or persons) that has had the biggest influence on your life?
My Mum

Amanda Medwell

Claims Manager

What makes Novo a great place to work?
The people/ the team we all have our own unique qualities that we bring to the table and we work well together.

Who would be your ideal dinner guest (alive or dead); and why?
My Dad – My Dad passed away when I was very young would love to know more about him.

All-time favourite movie?
Miracle on 34th Street

Your three desert island discs?
Ellie Goulding how long will I love you/ Whitney Houston dance with somebody/ Avici – wake me up

Who would play you in a movie of your life?
Cameron Diaz

Given the choice, where would you retire to?
Scotland

Your favourite biscuit?
Leibniz milk chocolate biscuits

Night Out or Night In?
Night in

You have a time machine, where are you going to?
Wedding Day

The person (or persons) that has had the biggest influence on your life?
Hubby & My mum

You’ve won the lottery, what are your first two purchases?
Family Holiday Disneyland – Audi R8.

Cheryl Waters

Senior Recoveries Manager

What makes Novo a great place to work?

Love the fact everyone works as a team. You’re not just a number on a seat and feel the work you do really matters!

Who would be your ideal dinner guest (alive or dead); and why?

Bob Mortimer – He is hilarious and has the best life stories. I would be laughing all night!

All-time favourite movie?

ALL the Harry Potters!!!

Your three desert island discs?

Bruce Springsteen – Cadillac Ranch, Avicii – Wake Me Up, Marc Cohn – Walking In Memphis

Who would play you in a movie of your life?

Rachel McAdams

Given the choice, where would you retire to?

If I was to retire now – Ibiza! Retirement age – Somewhere in the Caribbean.

Your favourite biscuit?

Shortbread

Night Out or Night In?

Night Out!

You have a time machine, where are you going to?

The Warehouse Raves my Dad used to go to back in the 80s/90s, heard good things!

The person (or persons) that has had the biggest influence on your life?

My Nan & Ryan (Partner)

You’ve won the lottery, what are your first two purchases?

A trip around the world and a house!

Jessica Smith

Claims Manager

What makes Novo a great place to work?

The people and working environment

Who would be your ideal dinner guest (alive or dead); and why?

Ian Fleming – being a huge James Bond fan

All-time favourite movie?
E.T. the Extra-Terrestrial

Your three desert island discs?
Rule The World – Take That (1st dance at wedding), Live Forever – Oasis,  Alive – Pearl Jam

Who would play you in a movie of your life?
Jody Comer

Given the choice, where would you retire to?

Australia

Your favourite biscuit?
Chocolate Malted Milk

Night Out or Night In?
Night In

You have a time machine, where are you going to?
My wedding day in Rhodes, 2009

The person (or persons) that has had the biggest influence on your life?
2 children

You’ve won the lottery, what are your first two purchases?

Aston Martin DB10 and family holiday to Disneyworld, Florida

Charlotte Langan

Company Accounts

The connections we are forged upon and the flexibility we embrace to meet your requirements truly separate us in the field.

Working alongside Tesla, major body-shops and high-profile insurers, we have access and scope to suit your exact requirements. We use our determination to shape policies to suit you and manage the claims process through Novo Incident Management with a level of care we are proud of.

Have a question? Call us today on 0333 772 9779

Our natural ambition helps shape the way Novo Incident Management operates.

We don’t chase claims where there are none, we don’t push you into accepting second-best and we don’t compromise on a standard service or merely regular assistance.

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They provide the best service I’ve ever experienced within the insurance and service industry. I have insured all four of our family cars under Novo even though only one is a Tesla, I have that much faith in the service they provide.

Deryn Harvey | Private Client

When my parked car was hit, Novo Incident Management took care of everything, arranging both a courtesy car and the pick-up and repair of my car on the same day. They provided me with consistent updates and remained honest, efficient and professional. In fact, efficient is an understatement.

Alan Hansen | Private Client

I chose to insure through Novo due to glowing recommendations from others. They take a simple, no-fuss approach to insurance and I’m always pleasantly surprised at how easy it is when I contact them – one email or phone call later and the situation is resolved.

Phil Gallagher | 365 Resourcing