When my parked car was hit, it was no longer fit for the road.
I contacted Dan at Novo Incident Management who was extremely helpful and managed the claim from start to end.
He literally took care of everything, arranging both a courtesy car and the pickup and repair of my damaged car on the same day.
The courtesy car definitely exceeded my expectations!
The team were all great, providing me with consistent updated and remained honest, efficient and professional. In fact, efficient is an understatement.